Thread: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]
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Old 20-07-2008, 17:31   #12358
Dephormation
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Join Date: Apr 2008
Location: Bristol
Services: Aquiss.net and loving it. No more Virgin Media, no more Virgin Phone, no more Virgin Mobile.
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Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]
Quote:
Originally Posted by Matari View Post
To R Jones

I was promised a reply from my complaint to BT within 48 hours. It is now going on 72 hours. So using your questions I want to put a complaint in writing. Can you advise me who to write to at BT please?

M
Three names to offer you

Sir Michael Rake (Chairman)
Ian Livingston
Gavin Patterson
Emma Sanderson (director of value-added services at BT Retail)

BT Group plc,
BT Centre,
81 Newgate Street,
London
EC1A 7AJ

You probably will not get a reply.

You might also write to the ICO to explain, "BT are not engaging with their customers..." (use that phrase verbatim, its a direct contradiction of a phrase in an ICO press releases). You could also write to OFCOM. And you should write to your MP too (see www.writetothem.com).

Make it clear to BT, this is something you do not want anywhere near your internet connection, full stop.
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