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fish99 · 20-07-2008, 02:36

Hi,

Hoping someone can help. Basically since the start of the year (roughly when the evenfaster rollout started, although the exchange here in Doncaster hasn't been upgraded yet) we've been getting disconnections from online gaming. My PC is connected wired to the router, and I play a couple of racing sims (rFactor and iRacing). I've been connecting to the same server in rFactor for years and never had a problem. Now I'm lucky if the connection will last one half hour race.

My Dad is connected wireless and plays Wow, and often gets periods of high latency and disconnections. Here's our signal info-

Downstream
Frequency - 339000000 Hz Locked
Signal to Noise Ratio - 38 dB
Power Level - 12 dBmV (is this too high?)

Upstream
Channel ID - 4
Frequency - 37500000 Hz Ranged
Power Level - 49 dBmV

The lights on the cable modem stay normal and pings look fine whenever I've checked them. It seems to be an intermittent problem, where the connection is fine but maybe for 10 seconds per hour something goes wrong and packets stop getting through. The router is a Linksys WRT54G. The cable modem is a SurfBoard SB4100.

Any help would be much appreciated

Simon.

20-07-2008, 02:36	#1
fish99 Inactive Join Date: Jul 2008 Posts: 5	Online gaming disconnections on VM 2MB Hi, Hoping someone can help. Basically since the start of the year (roughly when the evenfaster rollout started, although the exchange here in Doncaster hasn't been upgraded yet) we've been getting disconnections from online gaming. My PC is connected wired to the router, and I play a couple of racing sims (rFactor and iRacing). I've been connecting to the same server in rFactor for years and never had a problem. Now I'm lucky if the connection will last one half hour race. My Dad is connected wireless and plays Wow, and often gets periods of high latency and disconnections. Here's our signal info- Downstream Frequency - 339000000 Hz Locked Signal to Noise Ratio - 38 dB Power Level - 12 dBmV (is this too high?) Upstream Channel ID - 4 Frequency - 37500000 Hz Ranged Power Level - 49 dBmV The lights on the cable modem stay normal and pings look fine whenever I've checked them. It seems to be an intermittent problem, where the connection is fine but maybe for 10 seconds per hour something goes wrong and packets stop getting through. The router is a Linksys WRT54G. The cable modem is a SurfBoard SB4100. Any help would be much appreciated Simon.