[Jelly Bean]

I have 4 meg BB(waiting for upgrade)I have usaly 3 computers and a laptop via D-Link wireless router.There speeds never drop below 3937 kb.If they drop it is usaly a problem my end not VM.Or kids have broken into box on street and vandalised it.

Now people blame VM for all there internet problems,terrible shame that realy.As it is not always there fault.

People pick up phone to VM complaining,VM checks the cable all is well.

Ever thought it maybe a a bad update from Windows update,needing a driver for your network adaptors,security settings set way to high?

Shall I list some more?

Virus,malware.
Losse cable from modem,wireless router not configured correctly,modem needs a reboot yeay internet speed backup.

There are many things such as downloading big files can drop a speed,maybe a server is busy.I do not think I will continue the list can go on and on.

Please VM is not to blame ALL the time.

It is person error or computer error most of the time.


If I had a £1 for every time a reboot of a modem got internet speed or connection backup I would be in Greece on holiday now.


At least 75% of the time well maybe higher than that it is NOT VM fault.

If you do not like VM then you know there are many other cable/internet companies out there.

Try 3 G then you can complain.