Virginmedia.Mmmmmmmmmm.
Ok now I am not complaining about there BB,I am pritty happy with it realy.I will complain about there customer service.I will complain on the amount of people I have to help get there BB back online due to VM customer care and help is crap.
Lets moan about the upgrade it is free?
You are so joking it is not free at all.We had price rises to cover this.We could have 3 for £30,yes this was good we saved £9-50.Anyone noticed this is now only a saving of £7-50?
Plus if you do not pay by direct debit but at a pay point or post office you pay £5 extra cost for this.But then this has risen to £6 per month.Then when you pay at the post office you also have to pay an extra £1-47 to the post office to pay the VM bill.
So all those on 2 meg do not get a free upgrade but hey you 2 megers you now have to pay extra on your bills to for us 4 megers and 10 megers to have our supposidly free upgrade.
Thankyou 2 megers for paying my bill.
But hey you must also remeber it is not always a VM fault why your BB is not working.
Do you keep your computer updated?Do you make sure your network card drivers are up to date?
You know that P2P software you have installed can cut off your internet connection once them freebie downloads give you an infection and untold errord?
I will say my BB speed has always been great I pay for 4 meg and usaly get 3947 speed.
However if the cable tv crashes,freezes once more that didgy box is out the window.