Quote:
Originally Posted by timebandit
Thanks for the offer of help Haggis , The bill just says service charges £55.40
I was told it was an admin error and a refund will be in next bill.
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No problems! If your next bill comes in and its not as expected bring it to this thread and me and some of the VM's brainiest can have a look!
The only problem when they say 'ADMIN' sometimes means 'sorry, i dont know why its there.' But either way they are quite good at sortin these things so fingers crossed!
---------- Post added at 20:36 ---------- Previous post was at 20:33 ----------
Quote:
Originally Posted by Chrysalis
very true, I dont like it but do have to accept that companies now (not just VM) will like to charge more for non direct debit and they can choose to as they wish no matter how unfair it is.
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Agreed! Hopefully the charge will be reduced at somepoint, though! If it honestly seemed as though VM were just reclaiming costs then i don't believe that the customer's would mind as much...just charging £5 per month, a customer could upgrade their package for that much!
Its a shame really.