thought i might add my little piece ... many years ago Ninex ploughed up the roads and supplied cable to my area. i jumped onboard and since then cable and wirless , ntl and now vm took over the reigns. im on cable broadband, xl tv, and phone .
my comment is .. out of all the previous and current suppliers vm is the worst . In one week alone i had 2 cable modems replaced and a new set top box.The problem was in a junction box down the road . Today I recieved my bill, the sevice charge has gone up £25 with no notice
Grrrr . After 20 mins on the phone getting passed to 4 diffrent reps this was sorted and I'm now back on the 3 for £30
All my problems have been sorted out fairly promtly but i just seem to have alot more of them nowdays . Im NOT slagging off vm . I'm just passing on my frustrating experiences. As for NTL's customer service being bad .... well i have to say i never had any need for them
hoggie .Enjoy the brew and hob - knobs
timebandit