Quote:
Originally Posted by Haggis23
The point was to rebrand the company, which has so far worked quite well. It has also improved customer focus. Things that can be done for customers now, as opposed to when we were NTL:Telewest are quite varied.
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How do you work that out, from what i can see nothing has improved maybe a little for NTL as there service from what i hear was so bad anyway, so really the only people that lost in all this are the people that come over from telewest.
this change was meant to have made things better from from my point of view has only made thing worst.
how can you say things have improved why am i coming here ? maybe because of the service i am getting ? when i was with telewest i never had any off this so please tell me here whats gone wrong in your eyes and so many others.
Lorraine