Quote:
Originally Posted by WHISTLED
How does that work then? They were VM staff and moved to an agency under TUPE legislation..
|
I am not just talking about the original staff, I am also including all new staff employed by both Manpower at Swansea and Adecco at Liverpool, when you sign for an Agency you sign away those rights because if you job goes they keep you on their books for X amount of weeks after your job finishes therefore paying lip service to TUPE.
Quote:
Originally Posted by WHISTLED
]Nope your still not making that clear for me.. They were cross trained on 151 to some degree almost from when they started offering BAND with ntl: I know I was CS, Faults and BB first line...
Still went through to Swansea when I couldnt help the sub though, cant see whats changed..... We have 151 because its simple.
|
I think you may notice that we changed back to 151 from 0906 because of the excess amount of complaints from BBI callers.
Why does every here just think NTL when cross training is mentioned, they are now trying to roll this out more at Telewest call centres, and who has had the increase in staff while this at Swansea is making the local headlines.
What we want is no site closure at Swansea not even a partial closure.