Quote:
Originally Posted by WHISTLED
Sort of a non story in my view - Off shore outsourcing saves money, On shore outsource is just a temporary step before and TUPE helps reduce long redundancy term costs I think.
CMC are now starting to recruit again in a few offices which is a good sign on that front.
Hows that then? Faults have been on 151 for the last 10 years other than when it was pulled
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TUPE does not truly affect agency staff.
Because they have started cross training, and now 151 is back so it would make it easier for BBI techs to be able to answer all 3 types of faults calls.