Sort of a non story in my view - Off shore outsourcing saves money, On shore outsource is just a temporary step before and TUPE helps reduce long redundancy term costs I think.
CMC are now starting to recruit again in a few offices which is a good sign on that front.
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Why do you think Faults are all on 151, because they want them all cross trained if possible.
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Hows that then? Faults have been on 151 for the last 10 years other than when it was pulled