Quote:
Originally Posted by whydoIneedatech
But not the Becogent TSC as they are good.  |
You know it!
---------- Post added at 13:37 ---------- Previous post was at 13:35 ----------
Quote:
Originally Posted by lostandconfused
I would think that it is unlikly that staff are made redundant as it would make more sense for manpower to shift operations to one of their other clients that value UK only call centers, and re-train the current VM staff as they already have most of the skills needed and would save on redundancy costs.
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Agreed. I'm thinking some day soon we shall have 'super users' that deal with pretty much all departments.
They've already got CMC agents dealing with Relations and Sales calls.
They've got Sales doing relations...only a matter of time before they start asking more of us.
Bring it on