Quote:
Originally Posted by coastered
Ahh but as we all know the charges are not justified.
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If you sign a contract agreeing to the terms and conditions that outline the situations in which you would be charged, the charges would be justified.
Obviously if they were just random charges that were not advised in the contract VM wouldn't have a leg to stand on, but seeing as they are in the TC's its kinda the other way around...
the customer is responsible for any charges incurred onto their account.
For example: Pay on time and your bill will come in as you expected.
Pay late, get £10 late payment charge slapped on the bill...
I agree the charges are high...but you agreed the contract!