Quote:
Originally Posted by astopy
I'm in Northamptonshire, but I don't see the new speed yet. The modem's (Ambit 120) status page says "Software Upgrade OperStatus : failed". Rebooted it a few times, but no change. 
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That is rather an old modem best to call Tech Support and sse about getting a New one.
For help with your TV or Phone and for Broadband Technical Support:
Call Product Support/Faults on 151 from your Virgin Media Phone. It's absolutely free.
Or call 0845 454 1111 from any other phone line.