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Old 08-07-2008, 17:03   #74
handyman
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Join Date: Jun 2003
Location: Nr Carnforth
Age: 51
Services: M6 Keele
Posts: 5,462
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Re: Moved house, can't get Virgin, but they won't let me terminate contact

Quote:
Originally Posted by WHISTLED View Post
Why do some of you people always expect VM to do something that NO other company would do?

A 12 month contract is just that - If you leave after 6 months VM more than likely make a loss overall. Its a business not a charity.
It cost at the time about £800 per property to put in the up to the driveway infrastructure. This is however vm's infrastructure which they put in place regardless of and service being taken up.

If your talking about broadband then a cable modem is around £10, a Digital tv stb is £100 (which you rent so do not purchase). Installation in total is less than £150. (Educated guess)

Broadband admin costs are a pittance and vm make a lot of money on it, telephone also makes good money and digital tv makes some.

It only seems to be telecom and broadband providers that insist on 12 month contracts (and sky). I'm free to change my electricity and gas to move with the best deals.

Oh and I left vm 3 months into the contract (twice) and was not charged both times :-) (and both times I was not staff).
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