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Old 08-07-2008, 11:52   #69
BenMcr
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Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
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Re: Moved house, can't get Virgin, but they won't let me terminate contact

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Originally Posted by LostintheNW View Post
How does cancelling that put you in breach of any contract?
Well I thought the contract was a two way thing, Virgin supply services at the adress that you asked them. In return you pay them for it. If either of those two things don't happen, sounds like a broken contract to me.

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if Virgin continue to supply you with a service after you refuse to pay for it then thats their problem not yours.
So if you go into a shop and refuse to pay for stuff, is that your fault or the shops fault?

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I'd send the boxes and everything else back to them so they know I no longer want the service, how would I be stealing then considering I wouldn't have access to their service?
If you included a note with the returned equipment advising that you wished to terminate the service then you wouldn't be stealing, as you had given the required notice

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And the fact that Virgin refund the disconnection fee if you take out ADSL is just another way of getting you to stick with their crap service which is traffic managed again.
Er, its actually calls business. Of course Virgin are going to offer an incentive to those people who stay with the company.

If you think it is crap, don't take it out. Simple really.

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One question if you move abroad how are the pathetic idiots at VM ever going to chase you for payment?
I doubt they could, but as has been said, it would impact your credit rating within the UK. But Virgin will still try and chase it, and then turn it over to a recovery agency. So if you are still in the UK you would be found eventually

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I am moving to Botswana shove ya fee and then ignore any correspondence from them.
I'm sure you could do that but if that is your usual way of dealing with companies, eventually you wouldn't be able to get anything from anyone
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