Quote:
Originally Posted by Peter N
I just had a thought.
Does anyone know for certain what the business relationship is between Phorm and BT? Specifically, do BT employ Phorm to make use of their data or do Phorm employ BT to provide the data for their system?
Phorm's statements regarding the "agreements" or "contracts" with the ISPs seems to suggest that it is Phorm who are running the business and that the ISPs are simply providing them with the data.
The reason I am querying this is that BT (and the other ISPs) term and conditions allow for personal information to be shared with "third-parties" and I'm curious as to whether this relationship actually does apply to Phorm.
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Exactly (and hi to Minky - lovely picture Minky!)
BT have been using Phorm to handle the BT Webwise site, and to answer BT Webwise questions just like they use people like custhelp.com etc. to handle the Webwise contact page now (since we embarrassed them by discovering Phorm were doing it so they had to stop/disguise it).
It looks like a lose/lose whatever answer they give.
If Phorm ARE a partner with BT then BT can give them my PII as a partner according to the T&C's, but then that makes a nonsense of the promises that they never pass any PII to Phorm. Because they will already have given Phorm loads of PII via the BT Webwise site and the contact form (which we know they have in fact already done) - and then Phorm have PII, IP data, AND the UID data - the sort of data that enables them to destroy any semblance of protecting my privacy.
If Phorm are NOT a partner with BT in that sense, then they are barred from sharing my PII with Phorm, unless I have consented. Unfortunately they have already done this by letting Phorm walk all over the BT Webwise pages and handle BT Webwise contact page enquiries, so we have them by the short and curlies for doing it.
That is the point of my current DPA request. Hopefully it will cause the odd drop of sweat or swearword at the BT end.