View Single Post
Old 06-07-2008, 11:43   #61
starsailor123uk
Inactive
 
Join Date: Jan 2007
Posts: 178
starsailor123uk will become famous soon enoughstarsailor123uk will become famous soon enoughstarsailor123uk will become famous soon enough
Re: Moved house, can't get Virgin, but they won't let me terminate contact

Quote:
Originally Posted by TraxData View Post
If they cannot provide you service in your new house then just tell them and ask to speak to a manager, you do not have to pay the cancellation charge if the outcome is not your fault.
Its was the original person who moved and he therefore legally caused the force majure so he is required to pay the balance ( however I would hope that some reasonableness could be found by VM I have read elsewhere that they will accept £10 per service per month which may be less than they are requried to do so

Also as an aside all th etalk of unfair contract terms in the case of the OP is slightly irrelevant


VM, like most ISP and Telephone providers are signed up to third party arbitration (CISAS and OTELO) and in such any court would expect that these routes are used first ( courts don't like their time being wasteed by what they would consider petty matters even if you consider them rightly more important )

CISAS and OTELO , when played to its full conclusion by the companies (I know as I used it to get out of a vodaphone contract mid term) takes about 4-6 months during which time you continue to pay for the service. if you are succesful the decision is not retrospective so to recover the monies paid out you then have to use the courts probably small claim courts where you would face their legal team against you ( no point in having legal represeanttion as legal fees cannot be recovered from the other party and they would be more than your claim if you won 100%) and I would say your chances of winning would be less than 15%
starsailor123uk is offline   Reply With Quote