Cable Forum - View Single Post - TP-LINK WR541G and Virgin Media Cable

Raistlin · 05-07-2008, 07:54

Ok, the way I understand this, that WAN light comes on when there's a proper physical connection between the router and the device plugged into it.

The fact that it comes on when you plug the computer into it suggests that the light and the WAN connection on the router are working just fine, the fact that it doesn't come on when you plug the modem in suggests (to me at least) a problem with the modem not negotiating a connection with the router properly.

I'd wait a little while, we have some NTL techs on the board who may have some additional thoughts, but I think you're going to end up having to call faults.

05-07-2008, 07:54	#4
Raistlin Inactive Join Date: Feb 2004 Location: There's no place like 127.0.0.1 Services: Depends on the person and the price they're offering Posts: 12,384	Re: TP-LINK WR541G and Virgin Media Cable Ok, the way I understand this, that WAN light comes on when there's a proper physical connection between the router and the device plugged into it. The fact that it comes on when you plug the computer into it suggests that the light and the WAN connection on the router are working just fine, the fact that it doesn't come on when you plug the modem in suggests (to me at least) a problem with the modem not negotiating a connection with the router properly. I'd wait a little while, we have some NTL techs on the board who may have some additional thoughts, but I think you're going to end up having to call faults.