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Re: Why Does Everyone Think Virgin Are Rubbish ?
Things were bound to go pear shaped when Virgin took over. The moneymen got involved at that point. NTL was running at a loss and in debt. Virgin obviously wanted to turn that around and start making a profit. At the expensive of everything else...
How do we achieve that ?
Easy.
Get more customers and stop spending money unnecessarily (on trivial things like upgrading the network.)
But surely the network would be put under too much strain ?
No, not if we introduce STM between 4pm and 9pm.
But surely customers would complain ?
Don't be silly. Customers are stupid. All we have to do is pretend it will only affect heavy downloaders who download a gazillion gigabytes a day. Most customers are ludites. The majority only surf and email but think they need 20meg to do it. They won't complain. If they had any brains they'd all be on the 2meg package.
But people who do actually USE their connection will complain ?
We'll just tell them to [Moderator Edit] off to BT then. They probably won't go but if they do, good riddance, they were using up too much bandwidth anyway.
But aren't they paying to use that bandwith. Isn't the service supposed to be unlimited ?
Didn't you read the small print. We have a "fair usage" policy.
What if the people who download don't leave but migrate their downloading to the mornings instead ?
We'll just extend STM to 10am.
Isn't that excessive ? Surely people will complain ?
Stupid people don't complain. Stupid people are happy and content and don't know the meaning of "unlimited."
But the smart people will complain ?
Are you serious ? The smart people will all have cancelled a long, long time ago... Or else they'll be on 2meg...
[Moderator Edit (Rob M): Edited innapropriate language]
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