Quote:
Originally Posted by Kymmy
The simple fact that Sky supply the software and point out that they will help with the software simply means that Sky will be at fault in the EU's eyes if anything like a botnet happens...
I think that Sky's problem is that they've not detailed the fact that they're offering program support and not a program service... They'll help with any problems arising in the technics of the program but if a botnet gets past it (and a lot will) then it's nothing to do with them or the program...
It's a simple case of EU's not being PC savvy....
I spent most of my working life in Electronics and PC support, I've had problems with EU's trying to comprehend what a right click was, I've had to explain that pressing the power switch on a monitor is not shutting down the PC and most importantly I've had to explain that the only way a PC can be 100% safe from the internet is to cut the modem cable!!!
In this thread Sky did the right thing, they shut off someones service that could have a detrimental effect on others (get them blacklisted), the arguement about the software is really invalid as we all agree that no AV/firewall will 100% stop all attacks...
Kymmy
---------- Post added at 09:42 ---------- Previous post was at 09:38 ----------
Play nice please Colin  Don;t make me get my mod hat on :p
Paul's just stating the facts, nothing more and nothing less...
Kymmy |
Was not this thread about a SKY customer losing their internet.
How did the above from paul help that customer. If it did then I appologise.
If it did nothing to resolve the issue it was of no use to the thread except to put pauls point of view to the fore..
Kymmy please do not be condescending in your comments.