Originally Posted by whydoIneedatech

Passwords as above are correct

Virgin Wireless setup
First you need to fully uninstall the software from your computer, by first going to the system tray by the clock on desktop and exiting the wireless manager, then go to start > control panel >unistall programs> now unistall the wireless manager from here then exit .
Next ensure the router is on and take a pen or a paperclip and look on the back of the router and you will see a small round hole big enough for the pen to go into press the reset button in this hole for approx 10 seconds then switch off the router and modem,reinsert the disk and follow the instructions to the letter.
Ensure that you actually have the wireless switched on on your computer, do not assume it is on, the should be a switch.
The other way is to delete all installation info as above and connect the router up direct to your laptop with the Ethernet cable and then switch the router on, open a browser page and put into the address bar 192.168.1.1 which will take you directly into the configuration pages of the router and just follow the links.
I have included a link below for manual setup as above
http://www.columbia.edu/acis/network...ear/index.html

Originally Posted by nico87

hey thanks for the help guys.

only problem that link doesnt work?