[bluecar1]

on going saga with dear emma

sent today as not heard from here regarding my questions,
peter

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Emma,

I have been waiting for a reply from you explaining to me why BT think they do not have to check credentials online before changing the terms and conditions of a customers contract to ensure it is the account holder who is authorising this change?

the approach as regards WebWise seems in total contrast to all other dealings I have with BT,

to check my children's browsing history in parental controls, I have to authenticate
to talk to someone at BT I have to passed DPA question to ensure I am the account holder
to pay my bill online I have to create an account and authenticate
to change my contract and sign away my privacy and to accept WebWise and provide BT with a new revenue stream, I DO NOT HAVE TO PROVE I AM THE ACCOUNT HOLDER OR AUTHENTICATE MY CREDENTIALS
just a tad inconsistent

I await your answer with interest, and it will be published on the BT forum and cable forum

regards

Peter