Quote:
Originally Posted by mike86
From what he said to me, I gathered that they (Virgin) were unwilling to do the install at all.
I don't think the landlord wants the tiles touched at all.
If I get a VM engineer out and he can't do the install, would I get a refund?
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If the install did not take place you would get a refund.
Just book the job and say nothing, when the guys come they will be more than happy to leave the cable on the tiles, it is less work for them.
You only have to read these boards to see how many people complain that their cables have been left loose!
Don't complicate things by asking for non standard installs, you will get no where. Just tell the guys on the day.