Quote:
Originally Posted by m419
Thats no good.
I mean i happened to me once last year but Virgin Media didnt cut us off they warned us twice and then gave us instructons on how to remove it.
Cutting customers off does not give a company a good reputation and will just frighten customers away.
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agree
Further 3 points.
Why has the user not been given all the info needed to get back connected ?
Thought SKY provided securty software free ??
Most internet providers would contact the customer before just cutting of connection.
Overall a very poor service