Quote:
Originally Posted by Captainslow
Hi
Sky have cut my mums internet off due her getting infected with a botnet that they suspect is sending mail on her behalf.
The service was cut off a few days ago and she recieved a letter yesterday stating that she get the computer formatted and to install security software (which she already had).
Then she will have to call them us for reinstatement.
How did they know she was infected with something?
I ran spybot and adaware on the pc and it finds nothing.
What do you guys think?
Many Thanks
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The Security teams notice that your PC is sending Spam from the PC because they get complaints from other users, they track down the infected PC switch off the connection and send you a letter telling to clean your PC before they will reconnect you.
The same thing can happen with VirginMedia or any other ISP.