Quote:
Originally Posted by moaningmags
Exactly, whereas Telewest were brilliant and I'm not saying that cos I work for them. I've been a customer since 31st Dec 2000 and none of the hassles people have had with NTL.
|
yeah but saying that i've been with ntl since 1997 and it was fine until it went under the virgin banner, apart from either upgrading or downgrading channels with ntl i never had to contact them, that's not the case with virgin i have probably been on the phone at least once a month since then with either a tv fault, poor broadband or just billing problems,and i've still yet to ask for a discount for anything as i beleaved like others on here that virgin needed full paying customers to be able to afford to upgrade the network.
virgin media has certainly not taken a leaf from richard bransons buisiness book on how to look after it's customers and still make money.
personally i think telewest and ntl where as bad as each other and now they have merged it like a marrage made in nthell.
