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Originally Posted by Visitor
The thing is, while its nice to get advice here, at the end of the day this is not VM and while there are VM staff here, they dont represent the company in any way, and what they are saying is just an opinion, with nothing to back it up.
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In that case, why would anyone bother to ask anything on the forum in the first place? Usually it is because they have not got the correct answer from Virgin, for whatever reason.
Also, I think on balance you would find the staff that post here (in their own time) are the the ones that have a better idea of what is supposed to happen than others.
Personally, whenever I try to help people, it is NOT 'opinion' I offer but fact, based upon what I know to be true. Whether people like the truth, or decide to ignore it, is not up to me
Quote:
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It dont matter what the script says, people are getting good deals, probably not from VM staff that visit this forum, but they are getting them, and contradicting everything thats been said here.
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Yes, customers who stay with Virgin may be offered better pricing than usual. If they stay.
This thread is about people who don't stay and who break contract with Virgin. Why would you think Virgin would offer a 'deal' for that?
I am not trying to stir up any trouble, but it does get me very annoyed (whether on here or in other circumstances
) when people say what I tell them is a lie