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How many people here signed anything ? I know I didnt, all the agreements, all the deals, all the prices, all the terms done over the phone.
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You don't have to sign anything to agree a new deal. In fact the Distance Selling Regulations say you can do a deal on the phone, and only if you then DON'T want it, that is when you have to sign a letter.
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Originally Posted by Visitor
Ring them up and speak nice, if that fails, ring up again, eventually you will get someone who will do it  |
No you won't, because anyone that does not apply the early disconnection fee is breaking company policy, which means they will get sacked.