Finally got a response from Tesco.net.
I asked them why they weren't upgrading the service as they weren't competitive anymore, and that I was thinking about leaving. They didn't respond, so I sent the message again.
Their eventual response?
"Here is your MAC code."
ie...if you don't like it.. bugger off.
I've been a customer of theirs since 2003... so much for loyalty getting you a human reasoned response...... nah.. I get fobbed off with a standardised reply and a MAC code I didn't ask for. Well I will be using it!
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http://www.cashbackkings.net 