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Old 25-06-2008, 13:10   #46
BenMcr
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Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Moved house, can't get Virgin, but they won't let me terminate contact

Quote:
Originally Posted by Rob View Post
I reiterate that whilst there may be some charges to pay, they should relate only to the actual losses being incurred by the cancellation, and that in no way should equate to the full unused contract price.
And I say again, they don't

You take out a contract for the VIP @ £85 per month for 12 months.

You cancel six months in. You would be charged £10 per service per month till the end of the contract (unless that services costs less than £10). So you would have a fee of £180 (6 x £30).

If Virgin were to charge the full unused contract price the fee would be £510 (6 x £85)

You cancel the 3 for £20 after six months you would be charged 6 x £20 (£120) rather than 6 x £30 (£180) as the TV part of the bundle costs less than £10 as part of the contract
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