Cable Forum - View Single Post - Why Does Everyone Think Virgin Are Rubbish ?

snazzy · 24-06-2008, 15:58

I don't think there are rubbish but, Their broadband service has taken seven months to get repaired after countless promises. It's only just been done so I am unsure if it realoly is fixed.

I also don't think they are rubbish when they make an appointment to fix a box, tell me there's a fee to pay if I'm not in, then don't bother their arses to turn, and know nothing about the appointment when I ring up to complain.

I don't think they are rubbish when I ring tech support and can't understand a damn word that is being said to me on the other end of the line.

When everything is working and I get to speak to someone from the same planet it's all good.

24-06-2008, 15:58	#74
snazzy Inactive Join Date: Oct 2007 Location: Manchester Age: 64 Services: BB/TV/Phone Posts: 204	Re: Why Does Everyone Think Virgin Are Rubbish ? I don't think there are rubbish but, Their broadband service has taken seven months to get repaired after countless promises. It's only just been done so I am unsure if it realoly is fixed. I also don't think they are rubbish when they make an appointment to fix a box, tell me there's a fee to pay if I'm not in, then don't bother their arses to turn, and know nothing about the appointment when I ring up to complain. I don't think they are rubbish when I ring tech support and can't understand a damn word that is being said to me on the other end of the line. When everything is working and I get to speak to someone from the same planet it's all good.