doh!
i should have picked his typo up (everyone should grab a copy now anyway as thats good for bulking out the case files a little more
) but my main point was the 8 months trial time OC.
interestingly "© BT plc
2007 All rights reserved"
on the webform
https://www2.formwize.com/run/survey3.cfm?ID=1081
and "
Issue 1 – 28th February 2008 Doc Ref: BT1090 © British Telecommunications plc " on the T&C
http://www.formwize.com/customerincludes/TsandCs.pdf
can anyone see the dates they were placed on the web server to get a clearer picture perhaps
Pete, the T&C is interesting for some generic no's (their current Max liability insurance coverage perhaps), and you could have some fun with them as your starting point claiming your fee's in court perhaps.
"29. We also accept responsibility for loss or damage to your physical property arising from our negligence. We will pay up to £1 million in any 12-month period for this loss or damage."
"
31. Unless paragraph 28 and/or paragraph 29 apply, we will not pay you more than £10,000 in compensation (even if we have been negligent) in any 12-month period. "
and OC, its not for your negligent company to decide the Compensation or the time scale for that matter, thats for your (if your lucky, intercepted BT residential broadband using) presiding QC to decide