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Old 23-06-2008, 12:24   #17
BenMcr
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Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
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Re: Moved house, can't get Virgin, but they won't let me terminate contact

Quote:
Originally Posted by TraxData View Post
I cancelled while still in a new 12 month contract less than 2 months ago, no fee's, nada.


But i wont put up with being charged for something not being my fault...
But it certainly isn't Virgin Media's fault that you took out a new 12 month contract and then moved while still in it.

If you have have had those fees waived then good for you, but it is not Company policy, and it is unlikely that it will happen again

If, after the disconnection fees have been applied, you want to dispute it, you are more than welcome to do so, but again it is highly unlikely that they will be reversed
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