Thread: Moved house, can't get Virgin, but they won't let me terminate contact
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Old 22-06-2008, 22:45   #15
WHISTLED
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Re: Moved house, can't get Virgin, but they won't let me terminate contact
Quote:
Incorrect, IF you are moving to an area where they cannot provide you with a service (you signed up for cable, adsl is a new contract, different matter)

You can cancel without being charged for the remainder of the contract.

I've done it before, as have others, if CS wont let you then you speak to a manager, simple as.
Wrong as!

As Ben said - Early discon fees do and will apply, an area of the business im more than familiar with thanks.
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