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Old 22-06-2008, 17:25   #6
ezzie_uk
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Join Date: Apr 2007
Services: XL TV, 2 V+ boxes, 1 V box XL BB XL Phone My Rates Sky 2mix (Clubland TV)
Posts: 51
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Re: Moved house, can't get Virgin, but they won't let me terminate contact

Quote:
Originally Posted by BenMcr View Post
I'm a bit confused. In you first post you said


Which means as you are not continuing with Virgin Services you would be charge an for disconnecting your cable contract early

However you then say this


Which means that you would be refunded any Early Disconnection fee from your cable contract as you are keeping Virgin Services
Yes, thats right. You will be charged for ending your cable contract as you have moved out, but as long as you take up beyond cable (Virgin.net) at your new address the cancellation charge is then nullified.
Just call cable customer services and give them your beyond cable account number
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