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ccarmock · 21-06-2008, 22:00

I'm just about to get NTL/Telewest business broadband and phone installed, and want it to be installed in the attic, which is a home office.

Reading here where one posted mentioned that the highest an installation engineer will go is 2 metres, that would seem to preclude takign the cable up from the external box to the eaves of the house (it's a standard 2 floor house). However I have read other people mentioned they will run a cable through the attic to get to the other side of a property.

I had an issue with Sky when I wanted their dish put on to a vent stack at that back of the house which is at the lower edge of the roof. The engeineer refused. When calling Sky they had to send out what they call their special heights team.

Hopefully this won't be an issue as since this is a new install and a business account they are doign a survey before the actual install.

I wonder if people think installing into the attic should be OK and they'll go up that far?

Lastly does the phone line have a seperate cable from the green box or does it come in on the same coax and get split off?

21-06-2008, 22:00	#26
ccarmock Inactive Join Date: Jun 2008 Posts: 804	Re: Throwing the cable over the roof. I'm just about to get NTL/Telewest business broadband and phone installed, and want it to be installed in the attic, which is a home office. Reading here where one posted mentioned that the highest an installation engineer will go is 2 metres, that would seem to preclude takign the cable up from the external box to the eaves of the house (it's a standard 2 floor house). However I have read other people mentioned they will run a cable through the attic to get to the other side of a property. I had an issue with Sky when I wanted their dish put on to a vent stack at that back of the house which is at the lower edge of the roof. The engeineer refused. When calling Sky they had to send out what they call their special heights team. Hopefully this won't be an issue as since this is a new install and a business account they are doign a survey before the actual install. I wonder if people think installing into the attic should be OK and they'll go up that far? Lastly does the phone line have a seperate cable from the green box or does it come in on the same coax and get split off?