Quote:
Originally Posted by colin-bennett
good point Ben.
However do you not think TW at the same time were not migrating systems.
Funny how TW managed this but NTL did not.
May come back to my point on investment ??
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It could be that, which also would have affected the IT choice.
Telewest chose ICOMS as their migration bill platform, and obviously had better luck with it, as this is what Virgin now use. But it a bought in system, and has all the increased support costs that comes with that.
NTL, maybe had to spend more on the network, so had less to play with for IT/Billing systems, which is why the chose an in-house solution.