Quote:
Originally Posted by BenMcr
To be fair the only reason SABS was started was because the billing systems NTL had were not designed for broadband. That was what it originally did, dial-up and cable modem broadband.
Then some bright spark sold the idea of cheaper support costs to NTL managment. This is when the TV and phone started to get added
IMO By 2005 ntl already knew it was a pile of c**p, this why they did no more billing migrations (that and it crashed when they tried to migrate those now in bill areas 24-28) I reckon they were waiting for the merger so they could get their hands on ICOMS
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good point Ben.
However do you not think TW at the same time were not migrating systems.
Funny how TW managed this but NTL did not.
May come back to my point on investment ??