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Originally Posted by colin-bennett
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Do not see relevance for the topic.
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The relevance is simply this (and is explained at the bottom of that post, if you bother to read it). All companies have customers who have good experiences. All have customers who have bad.
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Please advise how you know ex telewest management are running VM.
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IIRC, news reports at the time of merger. That, plus the fact that the combined company seems to favour the direction Telewest took, even where the direction NTL was going would have been better (the V+ being one example).
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Second
Do you not think if Telewest had the same problems as NTL a site would not have been created for them. ??????????? Doh
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How do you know there wasn't? This site (and it's forerunner) prospered because NTL were bad for a lot of people, and also had inept PR, which meant a lot of stuff to moan about. How do you know that such a site wasn't created for Telewest, and simply didn't prosper?
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When the merger ?? (TW / NTL ) took place TW were making money and NTL were bleeding money.
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NTL were bleeding money for one reason, and one reason only. The amount of debt they had got into buying up other cable cos at a rate of knots.
Telewest also did, but on a much smaller (and more sensible) scale.
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TW won awards for IP and C/S and NTL had this site ??
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IP? Internet Provision?
I wasn't talking about Customer Services.. I was talking about network upgrades and maintenance. My info comes from people I know who worked for TW.
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Is this post on topic or just a moderator making their views prevelant.
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I do not believe my views are prevalent, nor should they be. The post is on topic because of the reasons explained at the bottom.
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PS
This site is for ALL views is it not ????????????????????????????????????????????/
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It is, and I have never suggested otherwise.