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Originally Posted by Chrysalis
2 - at my new address broadband isnt available at all, VM/ntl have a stubborn decision that they prefer to invest again and again in their best areas to raise headline speeds rather than invest in the worst areas so they can provide a universal service to all of their customers.
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It is a lot cheaper to increase the speed of broadband than to upgrade an area to digital. Not saying it is right, but Virgin are a business and have to do what is cost effective.
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also hate the proxy servers.
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There have been no proxy servers in place since it became Virgin Media
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1 - less interactivity, things like sky sports extra champions league dont work properly on cable digital.
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Which is a Sky decision not to provide those streams to Virgin Media
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2 - india based call centres.
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I agree it can be frustrating, but they sometimes actually get higher scoring on the customer surveys than the UK centres do