Cable Forum - View Single Post - Moved house, can't get Virgin, but they won't let me terminate contact

grow · 19-06-2008, 11:28

I was 9 months into my 12 month contract.

However......

Because the customer service rep said we could only get the non cable service we got signed up to that. But I didn't realise that it started a fresh 12 month contract, rather than changing the one I already had.

Its a nightmare.

19-06-2008, 11:28	#3
grow Inactive Join Date: Jun 2008 Posts: 2	Re: Moved house, can't get Virgin, but they won't let me terminate contact I was 9 months into my 12 month contract. However...... Because the customer service rep said we could only get the non cable service we got signed up to that. But I didn't realise that it started a fresh 12 month contract, rather than changing the one I already had. Its a nightmare.