Cable Forum - View Single Post - Moved house, can't get Virgin, but they won't let me terminate contact

grow · 19-06-2008, 10:44

Apologies if this is the wrong forum to post in, I really didn't know where else to turn.

I've just moved house and the new place is a non cable area. So Virgin can't supply me with Internet or Cable TV.

My problem is that they won't let me leave my contract and want me to pay for a service I simply can not get from them.

My only choice is to get freeview and the internet from another supplier via the phone line but I can't afford to pay for something from Virgin I can't get.

How on earth can I leave them and terminate my contract due to them not being able to supply me with any service.

HELP PLEASE!!!!!!!

19-06-2008, 10:44	#1
grow Inactive Join Date: Jun 2008 Posts: 2	Moved house, can't get Virgin, but they won't let me terminate contact Apologies if this is the wrong forum to post in, I really didn't know where else to turn. I've just moved house and the new place is a non cable area. So Virgin can't supply me with Internet or Cable TV. My problem is that they won't let me leave my contract and want me to pay for a service I simply can not get from them. My only choice is to get freeview and the internet from another supplier via the phone line but I can't afford to pay for something from Virgin I can't get. How on earth can I leave them and terminate my contract due to them not being able to supply me with any service. HELP PLEASE!!!!!!!