Quote:
Originally Posted by Stuart C
I know of several people who worked for Telewest who could highlight massive problems in the ex-telewest network largely caused by a distinct lack of investment in the network. Particularly oversubscribed UBRs (a problem which NTL didn't tend to have, but Virgin do). It's interesting (in that light) to think that the Telewest management now run Virgin.
It's also interesting to note that NTL were planning to go for an MPEG4 compatible PVR (like the rest of the UK HD TV industry) for HD rather than the out of date MPEG2 one Telewest had, which now means that VM don't have the capacity to add a lot of HD channels.
NTL's problems were largely caused by the fact that their networks (particularly the ex-Bromley one) were built from networks built by and for other cable companies, so they had to do a *lot* of work integrating differing systems. Then, just as they started buying other companies, the comms market collapsed (so, no more credit).
However, that isn't to say NTL were perfect. They weren't.
However, back to my main point.
Virgin, like NTL, Telewest and any number of large companies has a lot of customers who get good service and a lot who get bad.
One reason why sites (such as this one) tend to have a lot of complaints is that people tend not to bother to sign up to say the service is good. Most people sign up to either ask a question, or complain when something goes wrong.
There's also the fact that this site (through it's various nthellworld incarnations) has a long history of helping NTL customers, but until the merger, didn't actually get a lot of Telewest customers signing up. Not sure why. They may have assumed that because of the name, we were NTL specific (we actually weren't).
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First
Do not see relevance for the topic.
Please advise how you know ex telewest management are running VM.
Second
Do you not think if Telewest had the same problems as NTL a site would not have been created for them. ??????????? Doh
When the merger ?? (TW / NTL ) took place TW were making money and NTL were bleeding money.
TW won awards for IP and C/S and NTL had this site ??
Again
Is this post on topic or just a moderator making their views prevelant.
PS
This site is for ALL views is it not ????????????????????????????????????????????/