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Originally Posted by ceedee
And there's nothing stopping them.
If they're on 10Mb/s then they may not be able to get their headline speed again for a couple of hours but it should still be adequate to browse websites, watch YouTube clips or play their new game online.
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Here we go again...5 hours my friend, not a "couple" and again your not understand things here, try multitasking while your stm'd, it's physically impossible and still goes back to the fact it forces the download to take 4x longer than it should do.
What about light users who have kids in the house? more than 1 PC on 5mbit that acts more like a 128K ISDN line, no thanks.
Youtube while your stm'd? that really is a laugh, everyone i know has huge buffering issues with youtube during STM because you go through a different route (go on, check it, look how many extra hops you do)
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Once the update has downloaded (in about 10mins on 20Mb/s), an XL user would still have almost 2GB 'allowance' (assuming we're talking the 4-9pm slot) before their speed was restricted.
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Normal users are not on XL package, are they?
You can hit STM in 17 minutes so your "2GB" is flawed.
And that 2GB can be hit easy just with a few iplayer shows, itunes, streaming etc, i'm still pretty sure u just dont realise how big files are in this day and age.
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So it's okay to stamp their feet like spoilt children because after downloading a huge update during the busiest time of the day, their connection is slowed to what a couple of years ago was considered insanely fast?
Well, that's why I suggested that folk need to learn a little patience... 
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HUGE update? ok i just lost any respect for you, a 1.5GB is not huge anymore, it was in the 90s, today thats a normal filesize just for a demo, nevermind updates iplayer etc and everything else on time.
10am-3pm is peak hours/busiest time of the day is it? do you work for VM, you sound like their marketing stratergy group manager
Again, your not understand the basic concept that people want to use their connections when they are actually home, from work, to relax and play a demo, download something, whatever they need to do, they are paying to use a broadband service and they get -purposely- (and this is the difference here...) restricted, throttled and called an "abuser" for this, VM sold it as unlimited, you cant complain because customers want to use it as such..AND YET AGAIN i'm having to note to you that those apparent huge files are normal file sizes these days and of course they are going to want to use it during peak hours, there is nothing wrong with that.
Oh get real, again, file sizes have significently (sp) gone up in size over the years so you cannot compare the 2, we are not downloading 20mb files anymore
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Getting their 20Mb/s connection reduced down to 5Mb/s is hardly "shafted" is it?
C'mon, enough of the "sky's falling in" exaggeration?
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You think them taking 75% of your connection from you for 5 hours (or more, dependant on the time you hit the STM limits) is not being shafted? VM must love you as a customer, screw you over and you still happily pay
And again, for the record, it doesnt level out at 5Mbit and any sort of real web use becomes impossible due to response times/pings and such.
So C'mon enough of the "OMG FILES ARE 5MB! anything else is huge" attitude and come into the 21st century