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Old 18-06-2008, 20:53   #1
chrome
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Join Date: Aug 2006
Location: Stoke on Trent
Age: 60
Services: Broardband XL BB Tv XL V+ M Phone
Posts: 248
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Need some advice

Back in dec 07 we decided to leave vm due to bills not being correct and bad bb. Two days later we get a call off vm offering everything for £60.00 per month ( phone , tv xl , all movies and xl bb ), this we took up and the person i spoke to said it will get better? Since the introduction of the new billing system we have not had a correct bill and resulted in our service being turned off. After a call to vm today i am pleased to say the billing issue has been solved, so we got our services back. I did have a problem with the bb and was transfered to tech help. Again spoke to a more than helpful person who telephoned me this evening to make sure everything was ok. But he told me that we were not able to get everything for £60.00 per month and to phone billing or sale tomorrow. This was a new 12 month contract ( as far as i am aware) back in dec 07. Can Vm change the price of this contract ( other than the increase to all services in june ) and again if i am not happy with the price they quote tomorrow would this be breach of contract on there behalf and result in me giving them 30 days notice.
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