Quote:
Originally Posted by bluecar1
sounds like a good idea, bt's main arguement with me at the moment is they do not see the change to the privacy clause as a material change so not reason to break the contract, if we can get a legal opinion on that it would be a good start
I am trying to get exact wording changes out of BT but they are resisting at the moment which leads me to suspect they are still rewording or they have something to hide as there may be more changes elsewhere in the contract we have not noticed yet
does anyone have a full copy of the T's and C's of last year they can PM me as i have access to software that does a nice document compare
peter
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Nevermind T&Cs
You are protected by Consumer Statutory Rights. The indepth details can be found on (and linked from) the OFT Website.
In a Nutshell, Companies like BT must ensure that Contracts do not contain unfair clauses. It should be noted that an unfair clause is determined by the Customer, and ratified (in most cases) by the OFT - rendering BT powerless, ie they cannot claim that you feel the contract is not fair, contrary to your own feelings.
In cases like this, your Consumer Statutory Rights take precedence over ANY contract, therefore you will have the right to leave without penalty. Also, Companies like BT will then face Punitive action.
You should note, T&Cs ARE NOT THE CONTRACT!!!