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Re: Engineer connected Virgin line to BT box
i can only speak really for the area i do, which is cambridgeshire, but you should be able to fone CS and get them to to get in contact with bt and see if they can move your port to an earlier day. We did used to have to wait 7-10 days for the numbers to move over and it usually did itself automatically. There are lead times for number ports and generally they do try to conicide the install with the number port.
Sorry i cant provide a number for you to fone with regards to this, all i can suggest is another call to CS, but you should be able to get a date for the number port, or maybe try BT's CS.
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