Thread: Severed Cable
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Old 17-06-2008, 16:17   #11
on in an hour!
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Join Date: Apr 2007
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Re: Severed Cable
Quote:
Originally Posted by TaffyE11 View Post
Last night whilst busy working in the front garden I stupidly managed to completely slice my VM cable in two.

I was straight on the phone to CS and have arranged for a team to come out tomorrow - good response so far.

However, im not sure if VM should charge me for this? Ive checked the cable - its not buried or protected in anyway, (there is no green duct anywhere) its just laying under a small layer of gravel! Ive checked and this installation does not appear to comply with regulations/codes etc. Would appreciate any guidance.

Many Thanks
be mindful taffy that the visit will probably only be from a service tech (single man) he will do a temp repair and book a repull for you,which could be up to 7 days hence
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