as a start i aways point them to this most Informed thread
but yes, we could do with a direct line to help inform them as a collective...
perhaps they could setup an open vBulletin were they can then interact, or perhaps better, a subsection of Cable Forum
seeing we are becoming
the "industry standard" in all things helpful ,Open and Informing on these DPI Interception For Commercial Profit facts....and related matters.