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Old 11-06-2008, 15:10   #879
homealone
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer

Quote:
Originally Posted by iain123 View Post
cheers for that, but could you give us a detailed description of what to do cause ive tried to get it going on ethernet but it never seems to get the internet on, always says its offline if its not connected with usb.
first thing is to uninstall the USB drivers so there are no conflicts.

secondly check in device manager that the network adapter is present & showing as working with no problems. Enable it, if not.

turn everything off, connect the modem to the ethernet port using a normal 'straight through' cat5 cable.

Re-boot the modem & allow it to initialise properly (synch & ready lights are lit & steady).

Re-boot the PC & let it finish the initialisation tasks.

- you 'should' now be able to connect using your normal browser..
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